SafeSend Returns

Brantley Janson is pleased to offer SafeSend Returns® to our clients as our secure, electronic tax return delivery system. The client-friendly interface walks you through a guided process that includes on-screen review of your return, collecting IRS-compliant e-signatures on e-file authorization forms, and options for making tax payments. Then, SafeSend Returns automatically sends the form(s) back to Brantley Janson.

Benefits of using SafeSend Returns™:

  • Receive your tax returns securely without the need to setup an account
  • Accessible across all platforms: computer, smartphone, or tablet
  • Electronically sign your federal and state e-file authorizations (8879), no printing or mailing necessary
  • Download a copy of your tax return
  • For businesses, conveniently distribute your K-1s electronically

How Does the SafeSend Returns™ Process Work?

  1. You’ll receive an email from Brantley Janson via noreply@safesendreturns.com.
  2. This email will contain a safe link for you to access your tax return.
  3. After clicking on the link you will be asked to enter the last four digits of your SSN or EIN in order to review your return.
  4. SafeSend will email or text you an access code to further verify your identity. For emailed codes, check your spam or junk folders if you do not receive the access code in your inbox. You must enter the code within 20 minutes of receipt. If you do not enter the code within 20 minutes, you can request another.
  5. When you’re ready to sign your e-file authorization form(s), you’ll be asked a series of simple questions to verify your identity. *Note: This step is for 1040 clients only
  6. If you are filing jointly, SafeSend will ask you to type in the email address of your spouse. They will then receive email notification to access SafeSend and sign the e-file authorization form(s). *Note: This step is for 1040 clients only.
  7. If the return includes K-1s to be distributed, you have the option of emailing K-1s to the recipients. Simply enter their email address. *Note: This step is for 1041 and 1065/1120 clients only.
  8. Once you have signed the e-file authorization form(s), Brantley Janson will be notified and will complete the rest of the e-filing process.

Helpful Tutorials

1040 Client Experience Tutorial

Entity Client Experience Tutorial with K-1 Distribution

Frequently Asked Questions

Yes. Email notifications will be sent from Brantley Janson at noreply@safesendreturns.com. To prevent the email from getting filtered to spam/junk, we recommend adding these email addresses to your safe list.

Yes. SafeSend Returns offers a secure system to view and sign your e-file authorization form(s). Look for https:// at the beginning of the site URL and a locked padlock symbol in your browser’s URL bar to confirm you are on the secure site.

Check your spam/junk email folder. If you do not receive your code within the 20-minute time limit, please request another. You might also search your email for noreply@safesendreturns.com. Some emails hide junk items very well.

The questions SafeSend Returns asks are knowledge-based questions pulled from government and credit sources. You may be asked questions such as where you lived in a given year, or when you bought your car or home. In the event the questions do not apply to you, simply choose the answer that accurately reflects this. If you don’t remember the answers to the questions, or you answer incorrectly, you won’t be able to electronically sign your e-file authorization form(s). You can instead print, sign and return your e-file authorization form(s) to Brantley Janson.

This process can be completed on any computer, smart phone or tablet via a web browser. There is currently no SafeSend Returns app available.

Yes. If you’re using a smartphone or tablet, you may not be able to download and print your return, but you’ll be able to review and e-sign it. You can always download and print your return from a computer at a later date.

SafeSend Returns allows you to electronically sign your e-file authorization form(s), but it won’t submit your return to the IRS. Once signed, Brantley Janson is automatically notified, and we will then complete the filing process for you, including submission to the IRS.

The spouse with the primary email address will first receive the link with identity verification questions specific to him/her. He or she will sign the e-file authorization form(s) and then enter an email address for the second spouse. The second spouse will then receive the email link with identity verification questions specific to him/her. Once the second spouse electronically signs the e-file authorization form(s), Brantley Janson will be notified that signing is complete.

If a couple shares an email address, the primary signer will first receive a link with identity verification questions specific to him/her. After the primary signer signs the e-file authorization form(s), he/she can then enter the shared email address again. A new link will be sent with identity verification questions specific to the second spouse.

We will deliver your dependent’s return via SafeSend Returns; however, due to the knowledge-based authentication requirements of the IRS, a minor dependent may not qualify. In those instances, you will need to manually sign and return your dependent’s e-file authorization form.

Yes – You can still print, sign and mail your e-file form(s) back to Brantley Janson if you’d prefer to do so.

Yes! Once you sign your e-file authorization form(s), you will receive an email stating it was successful. The email will also include a link to download a copy of your tax return for your records.

If estimated payments are included in your review copy, you will automatically receive an email reminder 7 days before your payment is due.

If your return is electronically filed to the IRS, the only items you may need to print and mail out to government authorities are the tax and estimate payment vouchers. You will also be provided options to make tax payments electronically if you prefer not to mail payments.

Yes! Your documents will be held to pickup at our front desk once your return is e-filed. If you wish to have your source documents BY MAIL, please call our office and let us know.

STILL HAVE QUESTIONS?

Visit SafeSend’s Client Experience with detailed walkthroughs of each step of the process: https://safesendreturns.zendesk.com/hc/en-us/articles/360050321654-Client-Experience

Or contact Brantley Janson at admin@brantleyjanson.com or 253-838-3484.